Nine things our team pulls off every day that we never put on flyers, price lists, or booking screens. Some are free. Some are quietly extraordinary. All of them are the reason our clients stay for life.
“If a client needs it, we figure it out. The ‘yes’ comes first.”— David Kitchen, Founder
New puppy under 6 months? K9 Club members get every service free.
Expecting a baby? 7 free boarding nights, drop-of-the-hat timing.
Real humans answer after hours. $100 brings someone in.
$100 round-trip vet runs. Free if the issue is on us. K9 Club: home pickup too.
One of the only facilities in Utah that boards intact dogs. Real protocols, no awkward refusals.
If your dog's birthday overlaps a stay, we make it a thing.
Thinking about a board-and-train program? The intake consultation is free.
Bad weather? We pivot indoors. Enrichment, not kennel time.
Every dog leaves cleaner than they came. Checkout bath + special report card.
Some of the best things we do never get written down. A staff member taking an anxious dog home overnight so they don't spend their first night alone. Our team spending their own money on treats or food that helps a particular dog settle. A trainer staying 90 minutes late because a client's pickup got delayed.
We don't advertise these because they aren't policies — they're the natural reflex of a team that genuinely loves dogs. If you spend any real time with us, you'll see them for yourself.
Call your closest Rocky Mountain K9 location and ask. The answer is almost always yes.